Visa Developer Community

Visa Dev Moderator
Visa Dev Moderator

Re: Getting Error API Internal Error: 1001. Please contact your Visa Representative

Hi @JbJopito,

 

Thank you for your update. I'm glad to hear that you have found a workaround by creating a new project and generating new credentials. I'm happy to investigate further why your old credentials don't work on the Merchandise Refund API (https://sandbox.api.visa.com/visadirect/mvisa/v1/mr). Can you please send an email to developer@visa.com and provide the following information.

1. attach certificate public key PEM file

2. attach certificate private key PEM file

3. userid

4. password

 


Best,
Stacey

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Re: Getting Error API Internal Error: 1001. Please contact your Visa Representative

Thanks Stacey,Details send as requested to developer@visa.com