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Problems with visa checkout

have a store en 3dcart, the url is https://tienda-lacaverna-net.3dcartstores.com, I activated the visa checkout module, it worked correctly few days, now show this message:

 

tienda-lacaverna-net.3dcartstores.com say:

Problem encountered with VISA Checkout service

 

I hope you can help me. Thanks

22 REPLIES 22
Visa Dev Moderator

Re: Problems with visa checkout

Hi @mcastilloperez,

 

In order for us to further investigate the issue, can you please provide more information on the error you have received? Please send the response request of the error received, screenshot and the Correlation ID. Please let us know if you have other questions.
 
Below are the steps to get the Correlation ID using a Google Chrome browser.
1>Open Chrome menu.
2>Click on More tools then Developer tools.
3>Check the box to Preserve Log for the Network Tab.
4>Then try to click on the add API link.
5>You can find the Correlation ID in the network log for add API call.

 

Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

Thanks,
Diana

Visa Dev Moderator

Re: Problems with visa checkout

Hi,

 

Typically, 401 can point to the following scenarios:
  
Wrong username/password
Incorrect p12 due to wrong key and cert used for making it
  
To help troubleshoot here, please use username and password under the correct field. Also ensure private key and certificate are also corresponding to correct.

 

Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

Thanks,
Diana

Tags (3)
Highlighted
Regular Visitor

Re: Problems with visa checkout

hello,

i think you should check out

visa developer support siite

hope this helps!

 

Helper

Re: Problems with visa checkout

Visa Checkout makes online shopping more enjoyable by making it easy to complete your purchase. Simply enter your username and password whenever you see the Visa Checkout button and speed through your online shopping experiences with a single account that can be used across all your devices. There is no need to re-enter your payment and shipping information at any online stores that offer Visa Checkout and you can store and use any major credit, prepaid or Visa debit card.

Re: Problems with visa checkout

Visa cardholders throughout Europe are scrambling for cash Friday as widespread outages are being reported. Thousands of users are reporting their Visa debit cards are not working when trying to check out at multiple locations. 

The Bank of Ireland confirmed on Twitter that many users are experiencing Visa outages. 

"We are aware some customers are experiencing Visa debit card issues," the bank said. "This is impacting multiple banks across Europe. 

Regular Visitor

Re: Problems with visa checkout

Thank you for this forum. It is really very helpful for me.

Visa Dev Moderator

Re: Problems with visa checkout

Hi @fraclman,                             

 

Thank you for your positive feedback. We value your input about the Visa Developer Center being helpful. Have a great day!

 

 

 

 

Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

Thanks,
Diana

Newbie

Re: Problems with visa checkout

Thanks for creating this thread for Problems with visa checkout. I love this community who always support their customer. Keep up it guys.. Smiley Happy

Regards, Live NetTV

Newbie

Re: Problems with visa checkout

I have the exact same problem. Have tried a variety of things, including resetting Samsung Pay and deleting my VCO account and letting SPay create it. It creates the account, but no cards get added. I am on an S8 with Orel beta and 2.8.09 of SPay