Yaakunah
Regular Visitor

Sandbox to production

How can I pass my sandbox checkout button to production?

 

http://prntscr.com/ionets

6 REPLIES 6
DianaTran
Visa Developer Support Specialist

Re: Sandbox to production

Hello,

 

Thanks for being part of the Visa Developer Community!  We have an expert team that manages questions specific to this product.  Please submit this Visa Checkout question via email to Developer@visa.com and someone will connect you to the right people who can take care of your question.

 

Thank you,

Diana




Thanks,

Diana



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Re: Sandbox to production

Hi!

Did you have an anwer?

I would like to know how long it takes to approve the project.

Regards! 😄

Re: Sandbox to production

me too

DianaTran
Visa Developer Support Specialist

Re: Sandbox to production

Hey,

 

Thanks for helping the Visa Developer Community every time you post questions and solutions to this forum! Project promotion request gets reviewed by our product team. There's no set timeline on how long it takes for the product team to review the promotion request, because the request is reviewed on a case-by-case basis.

 

Thank you,

Diana




Thanks,

Diana



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hmcv
Helper

Re: Sandbox to production

2021 and still not approved. 

 

Developers, do not waste your valuable time here. If you see "Credential creation is in progress." it will stay like that forever and you will get the same reply  " There's no set timeline on how long it takes", instead of saving us time and just saying it just won't happen.

 

 

DianaTran
Visa Developer Support Specialist

Re: Sandbox to production

Hey @hmcv

 

My apologies for the wait. We've received several community forum posts from you where you're inquiring about this same issue, hence, I'll reply to all your same/similar forum posts in this same forum thread here. Please answer the following questions for further assistance. 

 

  • Can you please confirm the API product that you've submitted the Going Live request for?
  • What is the name of your Visa Developer project app that you've submitted this Going Live request for?



Thanks,

Diana



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