SISubmitTranInquiryRequest REST API call - Error Rejected by policy

[MariaChrysafidi]

Good day, wish all is well!

I am making a test call from POSTMAN using our universal user credentials

{

    "RequestHeader": {

        "User": {

            "id": "username",

            "type": "loginId"

        },

        "MemberRole": "I"

    },

    "RequestData": {

        "ARN": "***********************",

        "StartDate": "2025-05-11",

        "EndDate": "2025-06-11"

    }

}

but getting the error

 <env:Fault>

            <faultcode>env:Client</faultcode>

            <faultstring>Rejected by policy. (from client)</faultstring>

        </env:Fault>

Can you please help me understand why I get this error?

Thanks!

[SyedSa]

Hi @MariaChrysafidi, Thank you for reaching out. An agent will get back to you soon. Until then, if any community member knows a solution, feel free to reply in this thread.