i already have a personnal account on vdp but i try to register a company account andthis erroroccurs on registration "We're sorry, the following error occurred. Errors.server.registration.undefined"
We were making tests with my account and we need now to go live with a company account. What's happen and how can i create an acount for my company.
Solved! Go to Solution.
Hmmm - that's weird. Can you share a screenshot? Make sure that the password/re-entry password meets the criteria and do not exceed 12 characters - try this out and let me know if that works. If not, we'll look into it.
I'm happy to help you resolve the issue. Please go to the Support Frequently Asked Questions link below to fix registration/login issues.
Support > Frequently Asked Questions > How do I fix registration/login issues?
You can also try the troubleshooting tips below to resolve the issue and let us know if the error persists.
After trying the troubleshooting tips, if the error persists, please send the response request of the error received, screenshot and the Correlation ID. Below are the steps to get the Correlation ID using a Google Chrome browser.
1>Open Chrome menu.
2>Click on More tools then Developer tools.
3>Check the box to Preserve Log for the Network Tab.
4>Click on the error and go to the Headers.
5>You can find the Correlation ID in the network log.
Thanks for letting us know your issue is resolved. Feel free to reach out to the Visa Developer Community if you have other questions.