Internal Server Error in merchantlookup

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bharatram1
Occasional Visitor

Internal Server Error in merchantlookup

Hello All

 

I'm trying out the Merchant Lookup API.

When I send the example request from the example provided in the API documentation, I'm getting a 500 Internal Server error.

 

The data I'm sending is

 

 

{

    "transactionType": "A",
    "transactionDate": "20191117",
    "transactionId": "309321556319387"
}

 

 

I'm referencing the documentation from the URL below

https://developer.visa.com/capabilities/merchant_search/reference

5 REPLIES 5
SLi
Visa Developer Support Specialist
Visa Developer Support Specialist

Re: Internal Server Error in merchantlookup

Hi @bharatram1,

 

Are you testing the Merchant Lookup API in sandbox? Can you please share the following information:

 

  1. End Point URL
  2. Response Header including the x-correlation-id

Thank you.


Best,
Stacey

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bharatram1
Occasional Visitor

Re: Internal Server Error in merchantlookup

Hello

 

@SLi  thank you for your response

 

This is in Sandbox.

The endpoint URL is https://sandbox.api.visa.com/merchantsearch/v1/merchantlookup

2. Here is a screenshot from POSTMAN where I do my tests

 
 

Untitled 4.png

 

 

SLi
Visa Developer Support Specialist
Visa Developer Support Specialist

Re: Internal Server Error in merchantlookup

Hi @bharatram1,

 

Thanks for providing the details. It appears there's a time out issue and our tech team is looking in to this. I'll share an update as soon as I hear back from the tech team. Thanks.


Best,
Stacey

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SLi
Visa Developer Support Specialist
Visa Developer Support Specialist

Re: Internal Server Error in merchantlookup

Hi @bharatram1,

 

Thank you for your patience. Can you please try again using below payload. You should be able to get a success response, please let me know otherwise. Thanks.

 

{
"transactionType": "A",
"transactionDate": "20191229",
"transactionId": "469363135058925"
}


Best,
Stacey

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bharatram1
Occasional Visitor

Re: Internal Server Error in merchantlookup

Thank you very much.