Under Certification is possible to deactivate existing certificate, delete and issue request new one

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Helper

Under Certification is possible to deactivate existing certificate, delete and issue request new one

Hi i want to replace existing certificate under Certificate, i noticed under Sandbox you can deactivate and delete. unfortunately i cant find the same under Certificate.

 

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6 REPLIES 6
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Helper

Re: Under Certification is possible to deactivate existing certificate, delete and issue request new

please ignore "i noticed under Sandbox you can deactivate and delete." i think i was referring to API Key which is possible to delete. But the question still the same is it possible to replace certificate, let say if my keystore/private key is compromised
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Visa Dev Moderator

Re: Under Certification is possible to deactivate existing certificate, delete and issue request new

Hey @developers,

 

I'm happy to help you answer the question. If your Sandbox certificate has expired, below are the steps to renew SBX & CERT certificate:
 
Login to project dashboard for which the SBX & CERT certificate has expired
To renew Certificate for SBX environment, click on credentials under Sandbox tab

 

 
Click "+ Get New Certificate", Select "Generate a CSR for me (default)" or "Submit my own CSR" & click "Create New CSR"

Get New Cert.png

Get New Cert Create New CSR.png

Make sure to "Download/Copy Certificate Private Key", "Confirm" and continue

confirm.png

Now, SBX cert will be issued

cert issued.png

 

Please let us know if you have other questions and someone will be happy to help.

 



Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

Thanks,
Diana

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Helper

Re: Under Certification is possible to deactivate existing certificate, delete and issue request new

Hi DianaTran, please note my question is referring to Certificate/Production environment let say my private key is compromised (before expired) is it possible to request new certificate? with generated new CSR under new private key ?

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Visa Dev Moderator

Re: Under Certification is possible to deactivate existing certificate, delete and issue request new

Hey @developers/

 

I'm happy to help resolve your issue. Please refer to the screenshot examples below and follow the steps below to renew your certificate:

Login to project dashboard and go to your project

To renew certificates, click on credentials under Sandbox tab

20200807 sbx credentials.png

 

Click "+ Get New Certificate", Select "Generate a CSR for me (default)" or "Submit my own CSR" & click "Create New CSR"

Get New Cert.png

Get New Cert Create New CSR.png

Make sure to "Download/Copy Certificate Private Key", "Confirm" and continue

confirm.png

 

Now, certificate will be issued

 

cert issued.png

 

 

 

 

 

 

 

 

 

 

 

Make sure to "Download/Copy Certificate Private Key", "Confirm" and continue

 

 

 

 

 

Now, SBX cert will be issued

 

 

 

 

 



Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

Thanks,
Diana

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Visa Dev Moderator

Re: Under Certification is possible to deactivate existing certificate, delete and issue request new

Hey @developers,

 

You can follow the same process. Please refer to the Certificate Expiration page < https://developer.visa.com/pages/working-with-visa-apis/certificate-expiration  > for information on how to submit a CSR.
 
It typically takes up to 7 business days to provision a new certificate.
Please let us know if you have other questions and someone will be happy to help.



Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

Thanks,
Diana

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Visa Dev Moderator

Re: Under Certification is possible to deactivate existing certificate, delete and issue request new

Hello @developers

 

If you have lost your private key or your private key is compromised, we can revoke your credentials for Certification/Production environment. 

 

Please provide us a new CSR file for Certification or Production environment, so we can issue you new credentials. 

 

Once you generate a new CSR file, please send it Developer@visa.com along with the project name for which private key is compromised. 

 

Thank you, 

Vaibhav 

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