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Helper

error on opening a project

hello,
I'm getting error when i opened a project. can someone help me.
 
Error
Internal Server Error
8 REPLIES 8
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Helper

error sreenshot

Screenshot_2020-05-01 Visa Developer Center.png

 

 

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Visa Dev Moderator

Re: error sreenshot

Hey @jason90,

 

Please try clearing your cookies and cache from your web browser. If the issue persists, try using Google Chrome in incognito mode and clear cookies and cache. That could help to resolve the issue your experiencing. 

 

If the issuer persists, please send the screenshot of the error and the Correlation ID. 

 

Below are the steps to get the Correlation ID using a Google Chrome browser.
1>Open Chrome menu.
2>Click on More tools then Developer tools.
3>Check the box to Preserve Log for the Network Tab.
4>Click on the error and go to the Headers.
5>You can find the Correlation ID in the network log.

 



Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

Thanks,
Diana

Tags (2)
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Helper

Re: error sreenshot

@diana
i clear all the cookies and also tried another browsers, but still persist.

X-CORRELATION-ID: 1588357409_489_96_l55p054m_VDP_ARM
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Helper

Re: error sreenshot

@DianaTran
i clear all the cookies and also tried another browsers, but still persist.

X-CORRELATION-ID: 1588357409_489_96_l55p054m_VDP_ARM
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Helper

Re: error sreenshot

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Newbie

Re: error sreenshot

Thanks for this post I was facing the same issue

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Community Manager

Re: error sreenshot

Are you two still facing this error? @jason90 @droidtheory 

 

 




Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.
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Helper

Re: error sreenshot

@ricardo_visa
now some projects are opening and others still showing error