My project is called aldpay, it needs the foreign exchange rate API very much. I have applied and waited for a long time, but there has been no reply. I need to develop and debug in the production environment. Can I get help?
A couple of initial questions. Did you finish development and integration in Sandbox? Did you submit a Going Live request to promote your project from Sandbox to Production? I checked and did not find a project named "aldpay" in our system. Please send an email to email@example.com and share the project name with us again. Thanks.
Thanks for sharing the project name. It looks like you have submitted a Going Live request for your project. We are checking with our internal team that reviews Going Live requests and a member from that team will reach out to you directly when there's an update. Thank you for your patience.
Thank you for your reply. How long will there be an update? Because this project needs this API very much, can it be reviewed as soon as possible? Thank you
I have been waiting for this project for a long time, can I review it as soon as possible, or how can I contact you? Is my submission incorrect?
Unfortunately I don't have an update on the Go Live status of your project yet. I followed up again and I will let you know as soon as I have an update. Thank you for your patience.
Please check your inbox. You should've received an email from our system letting you know the status of your Going Live request for your project. Please email firstname.lastname@example.org if you still have not receive a status update or have further questions. Thanks.