Not Getting Response for my Go live request

[tcbpayservers]

Team,

We have put a request for go -live 18 days back, We are yet to get any response on that. Can someone help us from Developers team.'

Thanks

[SyedSa]

Hi @tcbpayservers, Thank you for reaching out. An agent will get back to you soon. Until then, if any community member has information that may be helpful, feel free to reply to this thread.

[API_Products]

Hi @tcbpayservers,

Please send an email to Visa Developer Support at developer@visa.com and ask the support team to check the status of your Go Live request. 

[tcbpayservers]

I have sent them at least 50 emails. They are saying it's still in review.

Note: They said it takes 2 weeks to approve the request.

[API_Products]

Hey @tcbpayservers,

Please continue to follow up with developer@visa.com via email. The Visa Developer Support team is working with the Visa Business Operations team to process your request. 

[Parthak]

@tcbpayservers was your production request successful? I am in the exact situation as yours and would like to know a realistic timeline if you could share. 

[API_Products · Accepted solution]

Hey @Parthak,

There's not defined timeline of when the Go Live request will be approved because it varies on the use case and the API product. You can also email developer@visa.com to ask for an update on your Go Live request.