Where can I find documentation on elements and attributes for all the RTSI APIs?
For instance, DisputeAmount is a common element in majority of the APIs. It comprises of numeric amount value and also the currency attribute.
However, DisputeAmount in the context of the following APIs works differently for a cross-currency transaction.
SIInitiateDisputeFromTransactionOrCaseRequest - Issuer creates a dispute with Visa and DisputeAmount should be in the Cardholder's billing currency.
SISubmitDisputeQuestionnaireRequest - Issuer submits the dispute questionnaire for the dispute and DisputeAmount should be in the Cardholder's billing currency.
SIGetDisputeDetailsResponse - Acquirer reads the dispute details using this API and DisputeAmount is in actual Transaction currency.
Where can I find such details for all of the elements/attributes?
I have already gone through ROLRTSI Developer Guide, IES, RTSI Schema documents (ROLSIRT.xsd, RTSI23.1TechnicalRef20221118.html). I am not able to find any documentation regarding the same.
Appreciate your help in advance!
Thank you for reaching out, @transformer ! An agent is looking for a solution for you and will get back with you shortly! If any community members know a solution, please feel free to respond in this thread. - Cathy
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I already have access to VROL MTE2 environment. However, I am not looking for support on VROL.
As I mentioned, I am looking for some documentation on RTSI (Real Time System Interface) API Elements and Attributes.
For RTSI as well, do I need to request support through VROL portal? If yes, can you please let me know how? I do not see any option for the same.