Expected input credential was not present

honeyvarghese
Regular Visitor

Expected input credential was not present

I was trying to test to "Retrieve PIN setting "(Card PIN management Visa DPS ) and getting Expected input credential was not found , 

I have added cert file and key

{
"responseStatus": {
"status": 400,
"code": "9125",
"severity": "ERROR",
"message": "Expected input credential was not present",
"info": ""
}
}

2 REPLIES 2
jenn_kh
Community Moderator

Re: Expected input credential was not present

 Hi, @honeyvarghese. Thank you for reaching out! Our agent is looking into this and will get back to you with a potential solution. -Jenn

I_Doroteo3
Visa Developer Support Specialist

Re: Expected input credential was not present

Hi @honeyvarghese

 

Can you please make sure you are using the right credentials, such as username and password? Also note that Visa DPS uses Mutal (Two-way) SSL and Channel Encryption (CE); you can find more details about this using this link.

 

In addition to that, the issue could also be caused by the Certificates not being sent with the request. Check File->Settings->SSL Settings and make sure the KeyStore and KeyStore Password are populated in Soap UI.  

 

The Certificate Signing Request is a prerequisite to get your application certificate (cert.pem), which is required to establish a two-way SSL connection. Additionally, you will need a root certificate (VICA-SBX.pem) and your private key. 

 

You have two options to generate a Certificate Signing Request (CSR): 

 

Have Visa generate a CSR for you 

Select "generate a CSR from me" when you create a new Visa Developer application. When you select this option, Visa will generate a CSR for you, and you will be prompted to save your private key file when it is downloaded through your browser. Once you save your private key, go to your Visa app page and download your client certificate (cert.pem), as well as your root certificate (VICA-SBX.pem). You will then have everything you need to create a key store. 

 

Generate your own CSR 

You can choose to create your own CSR. The Visa Developer Getting Started Guide provides detailed steps on how to generate CSRs: https://developer.visa.com/vdpguide#twowayssl. Please note that you have to fill out all required fields in your Certificate Request. Also, note that the organization name and unit fields do not accept punctuation characters – your CSR will be deemed invalid if you use these characters. Once you have a CSR file, go ahead and create a Visa app, choose "Submit my own CSR", and upload your CSR file. During the CSR creation process, take note of the file containing your private key. Once you upload your CSR, go to your Visa app page, and download your client certificate (cert.pem), as well as your root certificate (VICA-SBX.pem). You will then have everything you need to create a key store. 

 

Continuing to the Key Store 

 

Below are the steps to get the Correlation ID using a Google Chrome browser. 

1>Open Chrome menu. 

2>Click on More tools then Developer tools. 

3>Check the box to Preserve Log for the Network Tab. 

4>Then try to click on the add API link. 

5>You can find the Correlation ID in the network log for add API call. 

 

Thanks, 

Illana