DavidHunter
Regular Visitor

VOL VTC Administration

Hi 
Is there a VOL admin portal that Customer Service reps can log into and view customer rules and other data in relation to Visa Transaction Controls?

4 REPLIES 4
jenn_kh
Community Moderator

Re: VOL VTC Administration

Hi, and welcome to the Community, @DavidHunter. Thanks for your question! Our agent will get back to you with an answer as soon as possible.  -Jenn

SLi
Visa Developer Support Specialist
Visa Developer Support Specialist

Re: VOL VTC Administration

Hi @DavidHunter,

 

VOL: Login Portal

 

If you have any questions accessing VOL, please contact the VOL client support team at: 

Canada, LAC, U.S.: VOLAmericas@visa.com+1-571-291-6499

AP, CEMEA: VOLAPCEMEA@visa.com+65-6671-5888

Europe: VOLEU@visa.com+44 20 7795 58 88

 


Best,
Stacey

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DavidHunter
Regular Visitor

Re: VOL VTC Administration

The VOL client support team confirmed that there are screens inside VOL where our customer support reps can log in to view and manage transaction controls on behalf of customers.

 

SLi
Visa Developer Support Specialist
Visa Developer Support Specialist

Re: VOL VTC Administration

Hi @DavidHunter,

 

Thank you for sharing the information with the community here.


Best,
Stacey

Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.