Sandbox searchTerminatedRequest not returning matches

TN
Occasional Visitor

Sandbox searchTerminatedRequest not returning matches

Hello

 

When using the API documentation searchTerminatedRequest test data ("Snap Photoshop Ltd") the data is not returning matches from https://sandbox.api.visa.com/vmss/v2/searchTerminatedRequest.

 

Documentation used
https://developer.visa.com/capabilities/visa-merchant-screening-service/reference#tag/Termination-In...

Example: Payload with multiple matched listings found

 

Response matches section returned;

 

        "possibleMatches": {
            "totalCount": 0,
            "matchedRecords": []
        }

 

The rest of the response including the status and searchRequestRef is as expected

 

"status": {
        "statusCode": "API000",
        "statusDescription": "SUCCESS"
    }

 

Can you please confirm if this is working and if so, what could be causing this?  I can see this has been an issue with the response data in the past - https://community.developer.visa.com/t5/Sandbox-Test-Data/VISA-Screening-0-matches-found/td-p/18169

 

Correlation-ID: 1642179306_524_1895066061_l73c016_VDP_WS

 

Thank you

2 REPLIES 2
jenn_kh
Community Moderator

Re: Sandbox searchTerminatedRequest not returning matches

Thank you for reaching out, @TN! Our agent is looking for a solution for you and will get back to you as soon as possible. - Jenn

DianaTran-Yee
Visa Developer Support Specialist

Re: Sandbox searchTerminatedRequest not returning matches

Hi @TN,

 

I've logged incident INC12816457 for our engineering team to investigate. I'll provide you with an update once I hear back from them next week. Please note, this upcoming Monday is a U.S. holiday so I'll get back to you after that. 




Thanks,

Diana



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