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Recurring Billing or Secure Storage service is not enabled for the merchant

I'm trying to place the order using the CyberSource payment method (against the sandbox environment).

 

But I'm getting the following error:

 

Error getting token: XMLHttpRequest Error: 403 Forbidden {"responseStatus":{"status":403,"reason":"TOKENIZATION_ERROR","message":"Tokenization provider error: Recurring Billing or Secure Storage service is not enabled for the merchant","correlationId":null,"details":[]},"_links":{"self":null,"documentation":[],"next":[]}}

 

Does something need to be enabled on my account in order to get this to work?

 

Thanks,

Mahalakshmi M

1 REPLY 1
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Visa Dev Moderator

Re: Recurring Billing or Secure Storage service is not enabled for the merchant

Hey @Mahadckap,

 

If you're using CyberSource Payments, then the Visa Developer Platform's generated Merchant ID’s will experience an unresolvable gateway issue.
 
The EBC error message: The payment processor gateway name is either invalid or missing
 
Currently, the only method to properly query the CyberSource Payments sandbox is creating a merchant account directly with CyberSource:
 
https://developer.cybersource.com 

 

Luckily, their site also provides an easy to use method to test their account credentials:
 
https://developer.cybersource.com/api/reference/api-reference.html 
 
Additionally, here are the following links for sample code:  https://github.com/CyberSource/cybersource-rest-samples-java/blob/master/src/main/java/samples/payme... 

 



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Thanks,
Diana