Visa Developer Community


3 requests - 3 differents responses

I completed Started Guide and got all certified to have the correct API return:
{"timestamp": "2018-03-19T20:51:08", "message": "helloworld"}

But when I try to access the 2 apis I requested, I have the following returns:
{"Errors": "Unable to fulfil request"}
{"responseStatus": {"code": "9004", "severity": "ERROR", "info": "", "status": 405, "message": "Method Not Allowed"}}

I need a lot of quick help!!!

Visa Dev Moderator

Re: 3 requests - 3 differents responses



Thanks for helping the Visa Developer Community every time you post questions and solutions to this forum! 


The 'ERROR 400 - 9124 Expected input credential was not present' error usually occurs when the credentials used are invalid. Can you please confirm if you are using valid credentials. Please double check the SSL settings and make sure the keystore has all the necessary certificates imported.


Please follow the getting started guide and read the Two-Way SSL (Mutual Authentication) guide: 


If you are using SOAP UI, please make sure to select "Authenticate pre-emptively" under "Auth (Basic)" tab. Also, please double check in the request raw tab that the "Authentication Basic" is present (please refer to picture below). 


Troubleshooting 9124 ss.png


For the Visa Global ATM Locator testing, have you tried using API Explorer to start testing code? API Explorer lets you choose the Product API, Endpoint and Method to see the Request and Response. Here is the link to API Explorer -


We also have Sample Code for you to use as well. Please navigate to the link below for Sample Code.


Getting Started with Visa Developer > Sample Code For Project 



Thank you,