Re: Not Getting Response for my Go live request

tcbpayservers
New Contributor

Not Getting Response for my Go live request

Team,

We have put a request for go -live 18 days back, We are yet to get any response on that. Can someone help us from Developers team.'

 

Thanks

4 REPLIES 4
SyedSa
Community Moderator

Re: Not Getting Response for my Go live request

Hi @tcbpayservers, Thank you for reaching out. An agent will get back to you soon. Until then, if any community member has information that may be helpful, feel free to reply to this thread.

API_Products
Visa Developer Support Specialist

Re: Not Getting Response for my Go live request

Hi @tcbpayservers,

 

Please send an email to Visa Developer Support at developer@visa.com and ask the support team to check the status of your Go Live request. 




Thanks,

Tee



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tcbpayservers
New Contributor

Re: Not Getting Response for my Go live request

I have sent them at least 50 emails. They are saying it's still in review.

Note: They said it takes 2 weeks to approve the request.

API_Products
Visa Developer Support Specialist

Re: Not Getting Response for my Go live request

Hey @tcbpayservers,

 

Please continue to follow up with developer@visa.com via email. The Visa Developer Support team is working with the Visa Business Operations team to process your request. 




Thanks,

Tee



Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.