Request to update csr in live project

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Request to update csr in live project

Dear Etieno Young Essienete ,

I have found what was the problem with my connection. My private key file have been recreated in some steps, so now I lost my private key from which I have created csr file that have been uploaded to the developer and signed. Could you please help me with information is it possible to get private key file from csr file that have been uploaded to the project in dashboard using openssl?

Aso, I have created a new private key. And generated a new .csr file with the previous UID. 
Could you please help me update it in tmp_vrm_api project and sign it?

Unfortunately I don’t have any chance to find my previous private key.

 

Or could you please coordinate me with the next steps I should do? I also emailed you about this problem.

Hope you will help me
thank you

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Re: Request to update csr in live project

Hey @vrmapihcb,

 

You're asking good questions and I'm happy to help you get in touch with Etieno Young Essienete. I've sent Etieno Young an email and someone will reach out to you soon. Please let us know if there's anything else we can do to help.



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Thanks,
Diana