I received email from VISA support requesting an updated Go-Live date. My initial target on the onboarding form was only 7 days from the request date. I wonder if having a lapsed date affects the visibility of our Go-Live request.
I will continue to update this thread to share anything learned
I received follow up from VISA support two weeks ago. It seems that even though my company has a VISA BID, they still insist we go through our acquirer to get approval for production access. I have sent our documentation to the acquirer and now we wait for their engagement. Unfortunately, this adds another layer to the communication chain, but I remain hopeful that we'll eventually get production access.