Waiting for validation

rexprice

Hello, we developping a payment gateway for Madagascar and I already submitted all our information for going live and untill now, I don't have a return from your part. can you verify it and then we can continue... this is the link of our submission https://developer.visa.com/portal/app/844f8895-f797-4eb1-a84a-658a67e71782. It is a visa direct API

DianaTranYee

Hi @rexprice,

Can you please provide the email associated with your VDP account and the name of the project? Once you provide this information I will check on the status of your Go Live request.

Thanks,

Diana

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rexprice

_____ is the mail and the project name is getaway direct

DianaTranYee

Hi @rexprice,

I have forwarded your Going Live request to the VDP Promotion Team to provide you with an update on your application. Someone will reach out to you soon.

Thanks,

Diana

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DianaTranYee

Hi @rexprice,

To follow up on your Going Live request, the VDP team has rejected the Provide Project Information step, since you do not have an acquirer. You will be receiving a rejection email shortly.

Thanks,

Diana

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Foobucket

Hey @DianaTran-Yee, we are in the same boat as the OP here, I hope it's okay to reply here instead of creating a duplicate new thread entirely.

The email associated with our application is ____ and the project name is GOLDPoint Systems Visa Direct Funding, we are told our request was approved but is awaiting the next step or something to that effect and we don't know what that step is, but it's been months and we haven't heard anything from Visa on what to do next. If you could, we'd love to have someone get in touch with us so we can get this project live.

Thank you so much,

-Travis

DianaTranYee

Hi @Foobucket,

Thanks for your patience. I'm currently working on getting an update on your Going Live request. Once I receive an update, I'll post it to this community forum thread.

Thanks,

Diana

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DianaTranYee

Hi @Foobucket,

Can you please provide the approved PIF (Program Information Form) case ID?

Thanks,

Diana

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Foobucket

Thank you so much @DianaTran-Yee for getting back to me! Where would I find that? It looks like the project was approved in terms of use-case but we still need to fill out the Visa Direct Program Implementation Questionnaire to become a Licensed Acquirer and I guess that's why we haven't gotten ready to go live yet. I will get that turned in and provide the PIF once we get it, but where do I find it in case we already have it?

DianaTranYee

Hi @Foobucket,

I sent you an email to the email address that you provided to me. In the email, I introduced you to our Visa Account Executive of Emerging Payment Solutions, who I also cc’d in the email. He will be your point of contact regarding Visa Direct to assess your Going Live request and to provide you with the necessary support.