going live

[fernandocardoso]

I have been waiting for a month for a response from the emails I sent about my project after requesting going live. Could someone help me, I need to know the status of my project in production. I have already sent emails to developer-support@mail.digital.visa.com and Developer@visa.com and nothing.

[API_Products]

Hi @fernandocardoso,

After you submit the Going Live request, it gets reviewed by our product team. There is no set timeline on how long it takes for the product team to review the request, because the request is reviewed case by case. Please know that once the product team approves the Going Live request, you will be provided with a set of instructions for you to follow.

If you have not heard from anyone about your Going Live submission, please send an email to developer@visa.com and someone will request an update for you.

[halysonbrito]

Fernando, eu já tentei. Infelizmente eles não resolvem nada aqui.

Da uma olhada: https://community.developer.visa.com/t5/Getting-Started-with-Visa/Production-Credential-creation-is-...

[halysonbrito]

Eu estou tentando pela Cielo. Talvez você consiga lá também.