Hi. We've implemented In-App provisioning in an OBO fashion, and we've done it using Visa's APIs. We've encountered some instability when using the Enrollment API, some of our requests fail (seemingly at random) and we are exploring options.
Are there recommended practices with using the APIs to enroll and generate push provisioning bodies? Some request fail with 403 response codes for the same BINs. which causes inconsistent behaviour.
Is there an alternative to provide the In-App provisioning functionality without using the APIs, meaning, generating the respective cryptographic OTPs without Visa's services?
Hi @g_flighelman, Thank you for reaching out. An agent will get back to you as soon as possible. Until then, if any community member knows a solution, feel free to reply in this thread.
Hey @g_flighelman,
In-App provisioning and enrollment are critical processes for enabling users to add their payment credentials to a mobile wallet or application. Using Visa’s APIs is a common and recommended approach, but encountering issues such as random failures or 403 response codes can be frustrating. Let's address your questions and explore possible solutions and best practices.
Best Practices for Using Visa APIs for Enrollment and Provisioning
1. Error Handling and Retries:
- Implement robust error handling and retry mechanisms. Random failures might be due to transient network issues or temporary service unavailability.
- Introduce exponential backoff strategies for retries to avoid overwhelming the server.
2. API Rate Limits:
- Ensure you are within the API rate limits set by Visa. Exceeding these limits can result in 403 errors.
- Monitor your API usage and optimize your request patterns.
3. Logging and Monitoring:
- Implement detailed logging and monitoring to capture request and response details. This will help identify patterns or specific conditions that lead to failures.
- Use Visa’s API Dashboard to monitor the health and performance of your API calls.
4. Secure and Accurate Request Formation:
- Ensure that all required fields are accurately filled and that the requests are properly formatted.
- Use the latest version of Visa’s API documentation to stay updated on any changes or additional requirements.
5. Authentication and Authorization:
- Double-check your authentication credentials (API keys, tokens) and ensure they are correctly implemented.
- Verify that your account has the necessary permissions to perform the requested operations.
Alternative Approaches to In-App Provisioning Without Using Visa APIs
Generating cryptographic OTPs and handling provisioning without Visa’s APIs is highly complex and typically not recommended due to the security and compliance requirements involved. However, if you need an alternative approach, consider the following:
1. Using Third-Party Services:
- Explore other third-party services that offer tokenization and provisioning solutions. These services can provide similar functionalities while adhering to security standards.
2. Direct Integration with Issuers:
- Work directly with card issuers or financial institutions to leverage their provisioning and tokenization services. Issuers may have their own APIs or services that can be integrated into your application.
3. Custom Cryptographic Implementation:
- If you have the necessary expertise, you could implement custom cryptographic solutions for generating OTPs and handling provisioning. This involves:
- Implementing secure key management and storage.
- Using standardized cryptographic algorithms (e.g., AES, RSA).
- Ensuring compliance with PCI DSS and other relevant security standards.
Example of Handling Enrollment with Error Handling and Retries
Here is a pseudocode example illustrating how you might implement error handling and retries when using Visa’s Enrollment API:
```python
# START
import requests
import time
def enroll_card(api_url, headers, payload, max_retries=3, backoff_factor=2):
retry_count = 0
while retry_count < max_retries:
response = requests.post(api_url, headers=headers, json=payload)
if response.status_code == 200:
return response.json()
elif response.status_code == 403:
# Handle specific 403 error if needed
print("403 Forbidden: Check API keys and permissions.")
break
else:
retry_count += 1
wait_time = backoff_factor ** retry_count
print(f"Request failed with status {response.status_code}. Retrying in {wait_time} seconds...")
time.sleep(wait_time)
return None
# Example usage
api_url = "https://api.visa.com/vdp/your-enrollment-endpoint"
headers = {
"Content-Type": "application/json",
"Authorization": "Bearer YOUR_API_KEY"
}
payload = {
"cardNumber": "4111111111111111",
"expiryDate": "2023-12",
"cvv": "123"
}
response = enroll_card(api_url, headers, payload)
if response:
print("Enrollment successful:", response)
else:
print("Enrollment failed after retries.")
# END
```
Conclusion
While Visa’s APIs are designed to facilitate secure and efficient provisioning, encountering issues is not uncommon. By implementing best practices such as error handling, retries, and monitoring, you can improve the stability and reliability of your integration. If necessary, exploring third-party services or direct issuer integrations can provide alternative solutions, but always ensure that security and compliance standards are met.
Hi Diana. Thanks for your recommendations. Most of them we have applied to our integration, yet still, some request still fail seemiingly at random. It also adds a layer of complexity and dependency which seems avoidable.
We have implemented similar cryptographic solutions, but we lack the specifications for this specific this. Is there any documentation available? We would like to be able to deem and confirm if implementation is unfeasible, or not worth it.
If you are not able to share the details, where instead can I be able to get them?
Hey @g_flighelman,
Please refer to this community forum link to troubleshoot the error and make sure to download the attached PEM file: https://community.developer.visa.com/t5/New-to-Visa-Developer/In-App-Provisioning-for-Apple-Pay/m-p/...
Hi Diana. That is documentation and guide to use the universal enrollment and the apple pay endpoint, which we have already done.
What we would need is documentation describing the specifics of the the cryptographic OTPs for Apple and Google provisioning, which is done by Visa in their respective services.
We would like to analyze feasability of an inhouse implementation of the generation of the OTPs, since we would like to make our systems more reliable in case of a Visa outage
Hey @g_flighelman,
I've reached out to the product team for more information. I'll get back to you once I hear back from product.
To provision a card in-app without using Visa APIs, you can follow these general steps:
1. Tokenization Service: Use a card network's tokenization service (such as Visa Token Service, Mastercard Digital Enablement Service, or similar services from other card networks) to tokenize the card. This process replaces the card's primary account number (PAN) with a unique token.
2. Secure Storage: Store the token securely within your app. Ensure that the storage method complies with security and regulatory standards (e.g., using secure elements or trusted execution environments).
3. Payment Integration: Integrate the token with your in-app payment solution. This may involve working with payment gateways or processors that support tokenized transactions.
4. User Authentication: Implement strong user authentication methods (e.g., biometric authentication, multi-factor authentication) to ensure that only authorized users can access and use the tokenized card in your app.
5. Compliance and Certification: Ensure that your app and payment solution comply with relevant security and regulatory standards, such as PCI DSS (Payment Card Industry Data Security Standard). You may also need to undergo certification processes with card networks or payment processors.
6. Testing and Monitoring: Test your in-app provisioning and payment solution thoroughly to ensure it works as expected. Monitor transactions for any signs of fraud or security issues and respond promptly to any incidents.
For detailed guidance and specific requirements, you may need to consult the documentation and support resources provided by the card network or payment processor you are working with.