During our testing for implementation around RTSI, we came across an error received from Visa API call that seems to indicate that the initial call (TransInquiry) we make when a new Visa API test case is created has an expiry date attached to it.
The case was created on 6/02 and that’s when the initial 3 calls we successfully run ( SubmitTransInquiry, GetTransInquiryDetails and GetTransactionDetails).
However, when we used this case for the end to end test for create dispute cycle, and first run InitiateDisputeFromTrasnaction call we received the following error:
"The Transaction Inquiry results have expired and are no longer available. Please re-run the Transaction Inquiry.”
Can you kindly provide info as per the expiry timeframes for the TransInquiry calls?
Hi @ssaloniki, Thank you for reaching out. An agent will get back to you soon. Until then, if any community member knows a solution, feel free to reply in this thread.
thank you, we would appreciate any help on this issue