hanassitance
Regular Visitor

creat a live account

account difficulties with the cybersource test account. What to do to create a live account in order to set up my device for my customers? I need help

3 REPLIES 3
DianaTran-Yee
Visa Developer Support Specialist

Re: creat a live account

Hey @hanassitance,

 

For questions related to CyberSource, please call the CyberSource team directly using the phone number below.

 

CyberSource Support
800-709-7779

 




Thanks,

Diana



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hanassitance
Regular Visitor

Re: creat a live account

Hello, I tried several times to reach the number you gave me without result.

Would there be another number or other way to reach someone please?

 

 

DianaTran-Yee
Visa Developer Support Specialist

Re: creat a live account

Hey @hanassitance
 
Thanks for reaching out to us regarding CyberSource. To make international calls from your location, first dial 00, the international calling access code used in the country. Then dial the country code for the country you need to reach (1 for the U.S.), followed by 800-709-7779.
 
To summarize, to call United States from your location, dial: 00 - 1 - Area Code - Land Phone Number. In other words, that is 00 - 1 - 800-709-7779.
 
Besides that, you can also try to make the phone call using VoIP and see if that works. CyberSource is available 24/7.

 

You can also contact CyberSource Support by submitting a support case. Please navigate to their Contact Us page here - https://support.cybersource.com/s/article/How-Do-I-Contact-CyberSource-Customer-Support 
 
The link will provide you with instructions on how to contact the CyberSource Support team. 

 




Thanks,

Diana



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