Title: Error 401 (9210) - Token validation failed when calling Visa Card Service API
Hello Visa Developer Community,
I'm encountering an issue while trying to call the Visa Card Service API using Postman with Two-way SSL authentication. I'm receiving the following error:
{
"responseStatus": {
"status": 401,
"code": "9210",
"severity": "ERROR",
"message": "Token validation failed",
"info": ""
}
}
Here are the details of my API call:
- Method: POST
- URL: https://sandbox.api.visa.com/connect/v1/cardServices/new
- SSL: Two-way SSL authentication
Request Headers:
- X-App-Id: [My X-App-Id]
- keyID: 2c2ac2da-386a-4743-b48f-6a98e549636d
- Accept: application/json
- Content-Type: application/json
- Authorization: Basic [My Base64 encoded credentials]
Request Body:
{
"encData": "eyJlbmMiOiJBMTI4R0NNIiwiaWF0IjoxNzI5NDMxNjU5ODk3LCJhbGciOiJSU0EtT0FFUC0yNTYiLCJraWQiOiIyYzJhYzJkYS0zODZhLTQ3NDMtYjQ4Zi02YTk4ZTU0OTYzNmQifQ.ZBgV_etyEB0fTH_Vyl_8hXXE7kboxtuT1CZYSmx0UPGMFvtypJvjdnLjVaPPhm5jOkCCiipFHDmBjGdLo3v06OU7ZXRxnxyrp3Xby_IzbB5PUaARm7Hg0Rns4TmZAx6JxnnLvEG9I89f0S0AAR5rIUxWqCAyWCocw5BtVEIxknekOEQMCG1EMh8NoVQXGNuHmlX0WG4jV_ijeKDy4hPJlGQx-6WMnD2apuN5dZIrnN5vw6s3YeYSpIW1USTgDZJFzTuxJzNix5F9g_um8v_vvOkIyLiQ_qoAAgo1HMfNRBwVeQTGC9IggMimcd9FQHiKRI0HznL4RMeB8UKhX2nzRw.5yVn_QaYSYst6BYE.VRdeCxDWRMwSQcDGKcI_buMjO8umL_bJvfQCN0O4RtXc47Jpg2etGA2IPOp_n4OhBY7dmgdIiu06Hws_WQ96AkXbSL6Y_nS7cF0eDsw1pMbAQxxJ10VXfh0MgzLyW3F5MZjsqUC-hF8cb0Grk9qfgSke1WuQWUtNcRt6TZLNAwzFRPUeGU8CDm9JpizLm3gaN5b39kH70bXH46phzbGLE_syisDuswtitFnWR6iBmymw7HBezpSpbG2vUJaWqQhnDBhmLut9dyprr7de2Wsskj0WttWeYv27EK5mHTkCtbx_inBJXCqWxhIDnxzmM1JfNatKEFm-GqQ.eITqlaLP-p4vgUaLl_J-OQ"
}
Response Body:
{
"responseStatus": {
"status": 401,
"code": "9210",
"severity": "ERROR",
"message": "Token validation failed",
"info": ""
}
I've already tried the following:
1. Double-checked my API credentials
2. Verified my SSL certificate is valid and properly configured in Postman
3. Confirmed I'm using the correct sandbox API endpoint
Can anyone provide guidance on how to resolve this token validation error? Are there any specific troubleshooting steps I should take for error code 9210?
Thank you in advance for your help!
