Where is the revoke option for Message Level Encryption In Cert & Prod environments?

[bpsymano]

How do I revoke existing MLE configuration for a keyId for which the privateKey is not known in the certification & production environments.

The revoke option/button is not displayed in these environments.

Thank you

[kh-gary]

Thank you for your question, @bpsymano. An agent will get back to you as soon as possible. In the meantime, if any community member knows the solution, please reply to this thread!

[bpsymano]

Is there any update on this issue?
I submitted a service request # 2000223923 but no response yet.

[API_Products · Accepted solution]

Hi @bpsymano,

Please email developer@visa.com with this question and let them know what region you are from. Our Production Support will reply to you soon. 

[bpsymano]

Thank you for following up with this. The solution required support to work their magic behind the scenes.  The issue has been resolved, allowing me to configure new certs for MLE.

Thank you again,

bruce