Error while creating a new project

[mmarwaha21]

Hi 

I have a created a new account in the Visa Developer Center. This is part of my Take Home Assessment and I need some help ASAP due to the time crunch.
While trying to create a new project based on Travel : Visa Travel Notification Service , I am continuously getting this error :

Spoiler

We're sorry, the following error occurred.

We encountered an unexpected error. Please try again.

Screenshot :

 Authentication : 

[mmarwaha21]

I have also tried clearing cache and cookies in the Google Chrome Browser and tried to add the project. Still facing the same issue.

[SandraW]

Thank you for reaching out, @mmarwaha21! An agent is looking for a solution for you and will get back with you shortly! If any community members know a solution, please feel free to respond in this thread. - SandraW

[DianaVisaPM]

Hi @mmarwaha21,

Try clearing your browser's cookies and cache or try using a different browser.  Are you able to create another project with a different API?  Also, do you have any accent characters in your name when accessing the Visa Developer Portal? If so, that could be causing the error. If you have accent characters in your name while accessing the Visa Developer Portal then another option is for you to register directly in Visa Developer Portal with a different email and do not use accent/invalid characters in your name. Please try these troubleshooting steps and let us know if the error is fixed. 

[DianaVisaPM]

Hi @mmarwaha21,

Is the error fixed? If so, let me know and I'll take you off my contact list.