Payment Account Validation API Internal Error: 1001. Please contact your Visa Representative

mubnice
Regular Visitor

Payment Account Validation API Internal Error: 1001. Please contact your Visa Representative

Hello everybody!

I'm litteraly new in the community. I'm just testing the features available in order to integrate them into my solutions. I spent time trying to test the Payment Account Validation API. I faced some errors when testing till I've succeed to suppress them. Now I get an internal error when I try to verify my visa account by submitting primaryAccountNumber, cardCvv2Value and cardExpiryDate.

Any help please!

5 REPLIES 5
SLi
Visa Developer Support Specialist
Visa Developer Support Specialist

Re: Payment Account Validation API Internal Error: 1001. Please contact your Visa Representative

Hi @mubnice,

 

Please provide the following information so we may investigate the issue:

  1. End Point URL
  2. Request Header
  3. Request Body
  4. Response Header (include the x-correlation-id)
  5. Response Body

Thank you!


Best,
Stacey

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SLi
Visa Developer Support Specialist
Visa Developer Support Specialist

Re: Payment Account Validation API Internal Error: 1001. Please contact your Visa Representative

Hi @mubnice,

 

Are you still experiencing issues when using the Payment Account Validation API? If you are testing out the API in the sandbox environment, you'll need to use specific test PANs. Please email developer@visa.com to request for sample test payload to be used in sandbox. Thanks.


Best,
Stacey

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dambiamartial
New Contributor

Re: Payment Account Validation API Internal Error: 1001. Please contact your Visa Representative

I have the same problem, two weeks ago it was working fine. But today I have a mistake

SLi
Visa Developer Support Specialist
Visa Developer Support Specialist

Re: Payment Account Validation API Internal Error: 1001. Please contact your Visa Representative

Hi @dambiamartial,

 

Are you using the Payment Account Validation API in the sandbox environment? Please share below details so we can troubleshooting the problem.

 

  1. End Point URL
  2. Request Header
  3. Request Body
  4. Response Header (include the x-correlation-id)
  5. Response Body

Thank you.


Best,
Stacey

Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.
dambiamartial
New Contributor

Re: Payment Account Validation API Internal Error: 1001. Please contact your Visa Representative

Hello!
I was able to evolve thanks to the help of support, I think I got the error message because I was not including "Address verification results" in the request body
Merci