Unable to obtain a ClientAppId or profile

Occasional Visitor

Unable to obtain a ClientAppId or profile

How do I create a ClientAppId?

On my visa token service project, under test data, I see the message

Encryption API Key, Encryption Shared Secret, clientAppID('App ID' entered while creating Visa Token Services profile)For Visa Token Services specific test parameters, also log into https://developer.digital.visa.com/self-service-ic/login. Please create a Visa Token Services profile with Token Requestor ID and other mandatory fields.


I have signed up at that address, and when I try to create a profile there as instructed, it won’t let me enter or select an App Id (it says “no matches found”). 

What am I missing? How do I get a ClientAppId?

Community Moderator

Re: Unable to obtain a ClientAppId or profile

Thank you for your question, @Yoshihisa-Yokoi. An agent will get back to you as soon as possible. In the meantime, if any community member knows the solution, please reply to this thread! -Jenn

Visa Developer Support Specialist

Re: Unable to obtain a ClientAppId or profile

Hi @Yoshihisa-Yokoi


Because Visa Token Service is a restricted product, please contact either your Visa Account Executive, Gateway or Acquiring partner, and/or visit our detailed Product page at Visa Ready.


You also can submit specific queries about the product through Visa Ready using the “Contact Us” link.