Thank you for your question, @Junior! An agent will get back to you as soon as possible. If any community members know a solution, please feel free to reply here.
Hi @Junior,
To get in contact with someone about your VisaNet account inquiry, please fill out the Contact Visa Form below, fill it out with what type of entity you are, ask your question and then click submit.
Contact Visa Form - https://usa.visa.com/Forms/contact-us-form.html