Re: We're sorry, the following error occurred. Invalid input found, please correct the input data

joachim
Occasional Visitor

We're sorry, the following error occurred. Invalid input found, please correct the input data

Hello, I'm trying to create my first project on Visa. I'm a newbie. I have filled the data required and picked the products I want. But I keep getting this error, no matter what I do:

 

We're sorry, the following error occurred.

Invalid input found, please correct the input data
2 REPLIES 2
jenn_kh
Community Moderator

Re: We're sorry, the following error occurred. Invalid input found, please correct the input data

Welcome to the community, @joachim! Thank you for reaching out. An agent will get back to you with more information shortly! Until then, if any community members know of a solution, please feel free to respond in this thread. - Jenn

SLi
Visa Developer Support Specialist
Visa Developer Support Specialist

Re: We're sorry, the following error occurred. Invalid input found, please correct the input data

Hi @joachim,

 

Please clear your browser cache and cookies then retry, or try to use a different browser. If the error persists, please share the correlation ID of the error.

 

Below are the steps to get the Correlation ID using a Google Chrome browser. 

1>Open Chrome menu. 

2>Click on More tools then Developer tools. 

3>Check the box to Preserve Log for the Network Tab. 

4>Then try to create a new project and fill out the form.

5> Once you received the error message, you can find the Correlation ID in the network log for login issues. 

 

Please also take a screenshot of the text field entries so we can take a look to see if there are any invalid characters entered. on the form.

 

Thanks.


Best,
Stacey

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