We're sorry, the following error occurred. Invalid input found, please correct the input data

[joachim]

Hello, I'm trying to create my first project on Visa. I'm a newbie. I have filled the data required and picked the products I want. But I keep getting this error, no matter what I do:

We're sorry, the following error occurred.

Invalid input found, please correct the input data

[jenn_kh]

Welcome to the community, @joachim! Thank you for reaching out. An agent will get back to you with more information shortly! Until then, if any community members know of a solution, please feel free to respond in this thread. - Jenn

[SLi]

Hi @joachim,

Please clear your browser cache and cookies then retry, or try to use a different browser. If the error persists, please share the correlation ID of the error.

Below are the steps to get the Correlation ID using a Google Chrome browser. 

1>Open Chrome menu. 

2>Click on More tools then Developer tools. 

3>Check the box to Preserve Log for the Network Tab. 

4>Then try to create a new project and fill out the form.

5> Once you received the error message, you can find the Correlation ID in the network log for login issues. 

Please also take a screenshot of the text field entries so we can take a look to see if there are any invalid characters entered. on the form.

Thanks.