Hi, @arqibi. Thank you for your question! Our agent is looking into this and will get back to you soon. Until then, if anyone has any information that may help, please reply here. -Jenn
For disputes, I recommend Visa Merchant Purchase Inquiry. Please reach out to Verifi at firstname.lastname@example.org or (888) 398-5188. Verifi will be happy to support you through the process. Mention “VMPI” in your email for the best possible service. “
As mentioned in my previous forum post, please directly reach out to Verifi for additional assistance.