Create Card ID for a PAN

[smartpay]

Hello.

I am unable to create card id for Primary Account Number (PAN). I am getting this as response "500 - Internal server error" while same configuration for api call is working fine with funds pull and funds push.

[API_Products]

Hello,

Thanks for posting your question to the Visa Community Forum! I'd like to work with you to resolve the issue you are inquiring about. To help investigate the issue, can you please provide more information on the error you received to developer@visa.com?

Some of the information you will be providing should not be posted public. Please confirm the API you are using, send the response request of the error received, screenshot and the Correlation ID to developer@visa.com.

Below are the steps to get the Correlation ID using a Google Chrome browser.

1>Open Chrome menu.

2>Click on More tools then Developer tools.

3>Check the box to Preserve Log for the Network Tab.

4>Then try to click on the add API link.

5>You can find the Correlation ID in the network log for add API call.

Thank you,

Diana