Re: Errors in the ATM location data, Production

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Sylve
Regular Visitor

Errors in the ATM location data, Production

Hi

 

I've discovered errors in the ATM location data i production. A bunch of ATMs in Georgia and Armenia are located in the center of Oslo... Is there somewhere I can direct my inquiries to so that these errors will be addressed?

 

 

4 REPLIES 4
API_Products
Visa Developer Support Specialist

Re: Errors in the ATM location data, Production

Hey @Sylve,

 

Are you a production client? You had mentioned that you have discovered errors in the ATM Locator production environment. If you are a production client, please submit this query to developer@visa.com because we have a designated team who assists and resolves all production client queries. 

 

My apologies for any issues you have found and we will work to resolve any issues that you have.

 




Thanks,

Diana



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API_Products
Visa Developer Support Specialist

Re: Errors in the ATM location data, Production

Hey @Sylve,

 

Also, can you please let us know which region you are from? You can let us know in your email to developer@visa.com. Thanks!

 




Thanks,

Diana



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Sylve
Regular Visitor

Re: Errors in the ATM location data, Production

Ok, I have sent the inquiry by email also now.

 

 

API_Products
Visa Developer Support Specialist

Re: Errors in the ATM location data, Production

Hey @Sylve,

 

Thanks for the confirmation. I have received your email at developer@visa.com and I have forwarded your query to the department that handles Production clients. Someone from the VDP EU Team will be reaching out to you soon to help answer your questions or resolve any issues that you may have.

 

 




Thanks,

Diana



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