Merchant Search - Internal Application Error

ethoca_PM2018
Newbie

Merchant Search - Internal Application Error

From https://developer.visa.com/capabilities/merchant_search/reference, clicking "Send Request" from the default state returns:

 

"merchantSearchServiceResponse": {

  • "header": {
    • "numRecordsMatched": 0,
    • "numRecordsReturned": 0,
    • "requestMessageId": "Request_001",
    • "messageDateTime": "2018-01-29T15:09:17.721",
    • "responseMessageId": "64VDP502020180129150917721",
    • "startIndex": "0",
    • "endIndex": "0"
    },
  • "status": {
    • "statusDescription": "Internal Application Error",
    • "statusCode": "CDI120"
    }

}

8 REPLIES 8
API_Products
Visa Developer Support Specialist

Re: Merchant Search - Internal Application Error

Hello,

 

Thank you for your inquiry. Can you please let me know if it is currently working again? If it's not, can you please send additional error information for investigation to developer@visa.com?

 

Please send the response request of the error received, screenshot and the Correlation ID.
 
To get the Correlation ID using a Google Chrome browser, please see steps below.
1> Open Chrome menu.
2> Click on More tools then Developer tools.
3> Check the box to Preserve Log for the Network Tab.
4> Then try to click on the add API link.
5> You can find the Correlation ID in the network log for add API call.

 

If still receiving error, send this information to developers@visa.com.

 

Thank you,

Diana




Thanks,

Diana



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fredzilla
Helper

Re: Merchant Search - Internal Application Error

I'm seeing the same failure.
Here's the response:

{
  "statusCode": 200,
  "body": {
    "merchantSearchServiceResponse": {
      "header": {
        "startIndex": "0",
        "numRecordsMatched": 0,
        "numRecordsReturned": 0,
        "requestMessageId": "1966d0df-c377-47ec-b8ef-6bc02586d971",
        "messageDateTime": "2019-06-12T18:03:13.241",
        "responseMessageId": "64VDP1743220190612180313241",
        "endIndex": "0"
      },
      "status": {
        "statusDescription": "Internal Application Error",
        "statusCode": "CDI120"
      }
    }
  },
  "headers": {
    "server": "nginx",
    "content-type": "application/json;charset=UTF-8",
    "content-length": "357",
    "x-served-by": "l55c016",
    "x-correlation-id": "1560362592_921_667684501_l55c016_VDP_WS",
    "x-backside-transport": "OK OK,OK OK",
    "cache-control": "no-cache, no-store, must-revalidate,no-cache, no-store, max-age=0 ,no-cache, no-store, must-revalidate",
    "pragma": "no-cache,no-cache ,no-cache",
    "x-download-options": "noopen",
    "expires": "-1,Thu, 01 Jan 1970 00:00:00 GMT ,-1",
    "content-language": "en-US",
    "x-global-transaction-id": "1607770237",
    "x-app-status": "200",
    "x-frame-options": "SAMEORIGIN",
    "x-xss-protection": "1; mode=block",
    "x-content-type-options": "nosniff",
    "strict-transport-security": "max-age=2592000;includeSubdomains",
    "date": "Wed, 12 Jun 2019 18:03:14 GMT",
    "connection": "close"
  },
  "request": {
    "uri": {
      "protocol": "https:",
      "slashes": true,
      "auth": null,
      "host": "sandbox.api.visa.com",
      "port": 443,
      "hostname": "sandbox.api.visa.com",
      "hash": null,
      "search": null,
      "query": null,
      "pathname": "/merchantsearch/v1/search",
      "path": "/merchantsearch/v1/search",
      "href": "<a href="https://sandbox.api.visa.com/merchantsearch/v1/search" target="_blank">https://sandbox.api.visa.com/merchantsearch/v1/search</a>"
    },
    "method": "POST",
    "headers": {
      "User-Agent": "VDP_SampleCode_Nodejs",
      "Authorization": "Basic VTQySTBYWFhVT1dUT0dLN1Q1UjMyMXR5bjFKd29Malg2Z1JoWUEwMUMwTHpFM0VCMDpjQTBCbjc4ZXJBMU8wR3duNg==",
      "x-correlation-id": "1OR1klywBTLv_SC",
      "x-client-transaction-id": "4858ddde-9805-47df-bf93-255e7b9ed506",
      "accept": "application/json",
      "content-type": "application/json",
      "content-length": 457
    }
  }
}

 

Not sure why it returns a 200 for a failure as well. That's not helpful.

API_Products
Visa Developer Support Specialist

Re: Merchant Search - Internal Application Error

Hi @fredzilla,

To further investigate, please provide the following information:

1. End Point
2. Request Header
3. Request Body
4. Response Header (include the x-correlation-id)
5. Response Body

Using SoapUI, you can find the x-correlation-id in the Raw Tab of the response header.

 




Thanks,

Diana



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API_Products
Visa Developer Support Specialist

Re: Merchant Search - Internal Application Error

Hey there @ethoca_PM2018 and @fredzilla,  

 

Are you still experiencing an issue? Please submit back to us the requested information so that we can provide you with further assistance. 

                       




Thanks,

Diana



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fredzilla
Helper

Re: Merchant Search - Internal Application Error

We've found another way to get this data.
Thank you for your time.

API_Products
Visa Developer Support Specialist

Re: Merchant Search - Internal Application Error

Hey @fredzilla,

 

Thanks for letting us know that you have another way to get this data. So, I'm interested in learning more on what other way did you use to get the data that you were looking for.

 

Can you please share with the developer community what you did to get this data?

 

Thanks!

 




Thanks,

Diana



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fredzilla
Helper

Re: Merchant Search - Internal Application Error

We're writing our own ML classifier.

API_Products
Visa Developer Support Specialist

Re: Merchant Search - Internal Application Error

Hey @fredzilla,

 

That's awesome to hear! Thanks for letting us know. Please do not hesitate to submit another community forum post at any time if you need further assistance or have other questions.

 

Someone from the developer support team will be happy to help!

 




Thanks,

Diana



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