Tokenize Card : TOKENIZATION_ERROR

[Bruce_29]

Hi!

I need some help. When i try to call Tokenize Card endpoint from a Java microservice, the service responsed TOKENIZATION_ERROR and status code 400, Someone has happened?. How did resolve this error?

Actually i am developing whit the api examples with X509EncodedKeySpec, Cipher and RSA algorithmn.

Response body: 

{

• "responseStatus":{
  • "status":403,
  • "reason":"TOKENIZATION_ERROR",
  • "message":"Tokenization provider error: Recurring Billing or Secure Storage service is not enabled for the merchant",
  • "correlationId":null,
  • "details":[],
  • "_embedded":{
    • "responseStatus":{
      • "status":403,
      • "reason":"TOKENIZATION_ERROR",
      • "message":"Tokenization provider error: Recurring Billing or Secure Storage service is not enabled for the merchant",
      • "correlationId":null,
      • "details":[],
      • "_embedded":{}
      },
    • "_links":{
      • "self":null,
      • "documentation":[],
      • "next":[]
      }
    }
  },
• "_links":{
  • "self":null,
  • "documentation":[],
  • "next":[]
  }

}

[API_Products]

Hi @Bruce_29,

We have an expert team that manages questions specific to CyberSource. Please reach out to the CyberSource team directly.

CyberSource Support
800-709-7779

[Bruce_29]

Thanks @DianaTran-Yee.
Could you send me the support email?

[API_Products]

Hi @Bruce_29,

Please call CyberSource directly because they can support you over the phone. Sorry, I do not have an email for CyberSource.

[Bruce_29]

That’s right Diana, have a nice day