Unable to lookup shared-secret from merchantApiKey

firdaus_shukor

Hi,

I am quite new in this, currently I want to do tokenization by calling Provision Token—Given PAN Data, but now I getting this response.

Token validation failed: XToken: unable to lookup shared-secret from merchantApiKey 92559PHXE71YJ0E9SVXU21VaTMSp7rx7G2YmIGb6jROyTu2fw

Please advise, thank you very much.

DianaTran-Yee

Hey @firdaus_shukor,

I'm happy to help resolve your issue. I'll take a look and get back to you soon on this.

Thanks,

Diana

Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

firdaus_shukor

Thanks for the replied, looking foward for the advise from you

DianaTran-Yee

Hey @firdaus_shukor,

To follow up, Visa Token Services is a restricted product and you should reach out to developer@visa.com for product access. Also, can you please provide us with the name of your project? Please also reference this community forum post when you reach out to developer@visa.com for tracking purposes.

Thanks,

Diana

Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

DianaTran-Yee

Hey @firdaus_shukor,

Additionally, we did not find the apikey, that you had provided to us, in our sandbox / production support center, therefore, can you also please verify the apikey?

Thanks,

Diana

Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

firdaus_shukor

Hi @DianaTran-Yee,

I'm getting the apikey and shared secret from Visa Developer Center dashboard.

firdaus_shukor

Here my sample request using Visa Developer Center Playground. Kindly please advise what are the right steps as I'm getting the credential from Visa Developer Center dashboard.

firdaus_shukor

Hi @DianaTran-Yee

Are you checking on this issue now? 😊

Thank you,

Regards,

Firdaus

DianaTran-Yee

Hey @firdaus_shukor,

Visa Token Services is a restricted product so please reach out to developer@visa.com for product access and also provide developer@visa.com with the name of your project. Someone will be happy to help you resolve the issue once you reach out to them.