Unable to lookup shared-secret from merchantApiKey

firdaus_shukor

Hi,

I am quite new in this, currently I want to do tokenization by calling Provision Token—Given PAN Data, but now I getting this response.

Token validation failed: XToken: unable to lookup shared-secret from merchantApiKey 92559PHXE71YJ0E9SVXU21VaTMSp7rx7G2YmIGb6jROyTu2fw

Please advise, thank you very much.

DianaVisaPM

Hey @firdaus_shukor,

I'm happy to help resolve your issue. I'll take a look and get back to you soon on this.

Thanks,

Diana

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firdaus_shukor

Thanks for the replied, looking foward for the advise from you

DianaVisaPM

Hey @firdaus_shukor,

To follow up, Visa Token Services is a restricted product and you should reach out to developer@visa.com for product access. Also, can you please provide us with the name of your project? Please also reference this community forum post when you reach out to developer@visa.com for tracking purposes.

Thanks,

Diana

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DianaVisaPM

Hey @firdaus_shukor,

Additionally, we did not find the apikey, that you had provided to us, in our sandbox / production support center, therefore, can you also please verify the apikey?

Thanks,

Diana

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firdaus_shukor

Hi @DianaVisaPM,

I'm getting the apikey and shared secret from Visa Developer Center dashboard.

firdaus_shukor

Here my sample request using Visa Developer Center Playground. Kindly please advise what are the right steps as I'm getting the credential from Visa Developer Center dashboard.

firdaus_shukor

Hi @DianaVisaPM

Are you checking on this issue now? 😊

Thank you,

Regards,

Firdaus

DianaVisaPM

Hey @firdaus_shukor,

Visa Token Services is a restricted product so please reach out to developer@visa.com for product access and also provide developer@visa.com with the name of your project. Someone will be happy to help you resolve the issue once you reach out to them.