Re: Unable to lookup shared-secret from merchantApiKey

Unable to lookup shared-secret from merchantApiKey

Hi,

 

I am quite new in this, currently I want to do tokenization by calling Provision Token—Given PAN Data, but now I getting this response.

 

Token validation failed: XToken: unable to lookup shared-secret from merchantApiKey 92559PHXE71YJ0E9SVXU21VaTMSp7rx7G2YmIGb6jROyTu2fw

Please advise, thank you very much.

8 REPLIES 8
API_Managers
Visa Developer Support Specialist

Re: Unable to lookup shared-secret from merchantApiKey

Hey @firdaus_shukor,

 

I'm happy to help resolve your issue. I'll take a look and get back to you soon on this.

 




Thanks,

Diana



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Re: Unable to lookup shared-secret from merchantApiKey

Thanks for the replied, looking foward for the advise from you

API_Managers
Visa Developer Support Specialist

Re: Unable to lookup shared-secret from merchantApiKey

Hey @firdaus_shukor,

 

To follow up, Visa Token Services is a restricted product and you should reach out to developer@visa.com for product access. Also, can you please provide us with the name of your project? Please also reference this community forum post when you reach out to developer@visa.com for tracking purposes. 

 

 

 




Thanks,

Diana



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API_Managers
Visa Developer Support Specialist

Re: Unable to lookup shared-secret from merchantApiKey

Hey @firdaus_shukor,

 

Additionally, we did not find the apikey, that you had provided to us, in our sandbox / production support center, therefore, can you also please verify the apikey?

 




Thanks,

Diana



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Re: Unable to lookup shared-secret from merchantApiKey

Hi @API_Managers,

 

I'm getting the apikey and shared secret from Visa Developer Center dashboard.

 

 
 
 
 

credfentials_visa.jpg

 

 

Re: Unable to lookup shared-secret from merchantApiKey

Here my sample request using Visa Developer Center Playground. Kindly please advise what are the right steps as I'm getting the credential from Visa Developer Center dashboard.

 

 

Screenshot_1.jpg

Re: Unable to lookup shared-secret from merchantApiKey

Hi @API_Managers 

 

Are you checking on this issue now? 😊

Thank you,

 

 Regards,

Firdaus

API_Managers
Visa Developer Support Specialist

Re: Unable to lookup shared-secret from merchantApiKey

Hey @firdaus_shukor,

 

Visa Token Services is a restricted product so please reach out to developer@visa.com for product access and also provide developer@visa.com with the name of your project. Someone will be happy to help you resolve the issue once you reach out to them.

 




Thanks,

Diana



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