VRM Transaction Feed appUserId failure question

[afcbna]

Using Postman, I am performing a POST request on the following endpoint:

https://sandbox.api.visa.com/visariskmanager/v1/transaction/feedback

I am using the sample JSON provided in the API reference example:

{

• "serviceType": "Case Creation",
• "appUserId": "marma2432f",
• "alertEndTime": "20170530075012",
• "alertStartTime": "20170530074012"

}

This is the response I receive back from the API:

{

    "id": "1598970903_787_641154788_l73c012_VDP_WS",

    "hasMore": "N",

    "code": "E-100022",

    "message": "Invalid User."

}

I am wondering why the sample information provided by the API reference yields the result of an invalid user? To get the test data from a "valid user," what information should I post?

Thanks.

[SLi]

Hi @afcbna,

It seems you are trying to call the Feedback endpoint, but the payload is for the Transaction Feed endpoint. 

To test the Feedback endpoint in sandbox, please try the below payload:

{
"Feedback": [{
"alertStatus": {"status": "Good"},
"accountAction": {
"actionType": "Add",
"appliesTo": "All Rules",
"timeFrame": {
"untilFurtherNotice": "N",
"until": "20200904"
},
"actionName": "Exclude"
},
"seqNum": "0001",
"alertIdentifier": {"primaryAccountNumber": "1234567756225148"}
}],
"appUserId": "VDPVRMUser7756225"
}

the response should look like this:

{
"Feedback": [{
"Status": [
{
"code": "I-100005",
"message": "Successfully updated alert(s)"
},
{
"code": "I-100006",
"message": "Account is successfully blocked"
}
],
"seqNum": 1
}],
"id": "1598975855_847_656344474_l55c014_VDP_WS"
}

[afcbna]

Thank you for your response.

I tried your payload, and my response was:

{

    "id": "1599048008_131_1185715676_l73c014_VDP_WS",

    "Feedback": [

        {

            "seqNum": 1,

            "Status": [

                {

                    "code": "E-100022",

                    "message": "Invalid User."

                }

            ]

        }

    ]

}

I tried using the above payload again, but I changed the UserId to the one provided to me in the "Test Data" in my project dashboard. I received this response instead:

{

    "id": "1599048087_747_165863747_l73c012_VDP_WS",

    "Feedback": [

        {

            "seqNum": 1,

            "Status": [

                {

                    "code": "E-100079",

                    "message": "Access denied. Invalid Account Number or access denied due to missing entitlement. "

                }

            ]

        }

    ]

}

Do you know why my responses are not the expected response?

Thanks.

[SLi]

Hi @afcbna,

Apologies, can you please send an email to developer@visa.com and let us know if you are working with a Visa account manager? Test alerts need to be generated for your VRM project in the sandbox environment to facilitate testing. Thanks.

[afcbna]

I sent an email to developer@visa.com asking additional questions yesterday but haven't received a response yet. And yes, I have an account manager, Arjun Nathan, who I also reached out to and am also waiting to hear back from. Do you know when I can expect to receive a reply from either developer@visa.com or from my account manager?

Thank you.

[SLi]

Hi @afcbna,

We have received your email and are working to get answers to your questions. We'll share an update as soon as we have one. Thanks for your patience.