acs/v1/payments/authorizations INTERNAL_SERVER_ERROR NPPS007

[sl007]

Helloworld works OK from python.

I'm getting this error from my Python program using payments/authorizations. 

The request & body work OK from VDC Playground. 

Any help/suggestions much appreciated ?

DEBUG:urllib3.connectionpool:https://sandbox.api.visa.com:443 "POST /acs/v1/payments/authorizations HTTP/1.1" 500 88

{'Server': 'nginx', 'Date': 'Thu, 10 Sep 2020 10:01:50 GMT', 'Content-Type': 'application/json;charset=UTF-8', 'Content-Length': '88', 'Connection': 'keep-alive', 'X-SERVED-BY': 'l73c012', 'X-CORRELATION-ID': '1599732110_632_218592352_l73c012_VDP_WS', 'X-APP-STATUS': '500', 'X-Cnection': 'close, close', 'X-Frame-Options': 'SAMEORIGIN', 'X-XSS-Protection': '1; mode=block', 'X-Content-Type-Options': 'nosniff', 'Strict-Transport-Security': 'max-age=2592000;includeSubdomains', 'Cache-Control': 'no-cache, no-store, must-revalidate', 'Pragma': 'no-cache', 'Expires': '-1'}

b'{"status":"INTERNAL_SERVER_ERROR","code":"NPPS007","message":"An unknown error occured"}'

[DianaVisaPM]

Hi @sl007,

Thanks for letting us know about the Visa Payments Processing Authorization API error you're experiencing. We're happy to help you resolve the issue. We've logged INC10028082 for the engineering team to investigate the error. Please let us know if you have other questions for us and we'll be happy to assist. 

[DianaVisaPM]

Hey @sl007,

Does the issue persist? According to the logs, there was an error decrypting the incoming request. Is it possible that there was a mix up of the certificates used for encryption? Has this ever worked before? Current analysis seems to indicate incorrect usage.