help

[API_Products]

Hi @cynthia-ops,

There could be an issue while you're creating the keystore with your code. Hence, instead try taking the keystore that you created with VDP Playground and use the same credentials and certificates from that same project for the code. Use the keystore that VDP Playground generated for you and see if you get a successful result. Also, use the the date/time that I had asked you to try. Share your result with us. 

Additionally, please review the information on the Visa Direct getting started page. Refer to the highlighted section with the exclamation mark here: https://developer.visa.com/capabilities/visa_direct/docs-getting-started 

Before you start integrating Visa Direct, you'll need to meet the requirements listed on that page. 

If you have questions about Visa Direct, you can contact Visa Direct support using the regional email boxes below.

Contact Us

Visa Direct Regional Mailboxes
To reach the various regional product offices please use these email addresses:

• USVisaDirect@visa.com
• CanadaVisaDirect@visa.com
• EUVisaDirect@visa.com
•  LACVisaDirect@visa.com
• CEMEAVisaDirect@visa.com
• APVisaDirect@visa.com

[cynthia-ops]

Hello, I am only using the credentials that you provide on your platform and even so, the same error persists.

[API_Products]

Hi @cynthia-ops,

Hello World should work. I just tested it and got a successful response payload. See below. Try the test again and share your result.

End Point https://sandbox.api.visa.com/vdp/helloworld?apikey=CUCMP8SGM2EIN7MXFNVU21NQj_xQy54y4vBGctXvGSQ2cGCLE
Method GET
Request

Response
{
"message": "helloworld",
"timestamp": "2023-10-18T18:48:15"
}
Response Header
Status Code: 200
Server : nginx
Date : Wed, 18 Oct 2023 18:48:15 GMT
Content-Type : application/json
Content-Length : 58
Connection : keep-alive
X-SERVED-BY : b9f55d
X-CORRELATION-ID : 1697654895_668_182485989_b9f55d_VDP_WS
X-APP-STATUS : 200
Cache-Control : no-cache, no-store, must-revalidate
X-Frame-Options : SAMEORIGIN
X-XSS-Protection : 0
X-Content-Type-Options : nosniff
Strict-Transport-Security : max-age=31536000;includeSubdomains
Pragma : no-cache
Expires : -1
Content-Security-Policy-Report-Only : default-src 'self' https://*.v.me https://*.visa.com;script-src 'self' 'unsafe-inline' 'unsafe-eval' https://*.visa.com https://*.v.me;img-src 'self' https://*.v.me https://*.visa.com https://*.unica.com https://ad.doubleclick.net;style-src 'self' 'unsafe-inline' https://*.visa.com;object-src https://*.v.me https://*.visa.com data:;report-uri /logging/logCSPReport;
X-Content-Security-Policy-Report-Only : default-src 'self' https://*.v.me https://*.visa.com;script-src 'self' 'unsafe-inline' 'unsafe-eval' https://*.visa.com https://*.v.me;img-src 'self' https://*.v.me https://*.visa.com https://*.unica.com https://ad.doubleclick.net;style-src 'self' 'unsafe-inline' https://*.visa.com;object-src https://*.v.me https://*.visa.com data:;report-uri /logging/logCSPReport;
X-WebKit-CSP-Report-Only : default-src 'self' https://*.v.me https://*.visa.com;script-src 'self' 'unsafe-inline' 'unsafe-eval' https://*.visa.com https://*.v.me;img-src 'self' https://*.v.me https://*.visa.com https://*.unica.com https://ad.doubleclick.net;style-src 'self' 'unsafe-inline' https://*.visa.com;object-src https://*.v.me https://*.visa.com data:;report-uri /logging/logCSPReport;
X-XSS-Protection : 1; mode=block
X-Content-Type-Options : nosniff
Strict-Transport-Security : max-age=31536000;includeSubdomains;always

[API_Products]

Hi @cynthia-ops,

Regarding Visa Direct, you can reach out to the support mailbox email address for your region that I provided to you in my previous post.