"The provided token cannot be found"


"The provided token cannot be found"

I'm currently working in the implementation of the E-Commerce API. Now I'm trying to implement gettransactionhistory endpoint (https://cert.api.visa.com/unified/tr/v1/gettransactionhistory) but I have this error response: 


400 : "{"statusCode":"9006","statusMessage":"The provided token cannot be found","conversationId":"03799574-475e-453b-bf6e-940e5180918a","messageId":"e41784b3-ca65-49dc-ab62-e181788b16b7"}"


For testing purposes what's the current flow I should be testing this? Right now I'm using the tokenReferenceId value included in the reference page, although they're values for the sandbox and not cert. Is there any source where I can find working values?


Thank you so much.



Regular Contributor

Re: "The provided token cannot be found"

Thank you for reaching out, @PavelOcampo! An agent is looking for a solution for you and will get back with you shortly! If any community members know a solution, please feel free to respond in this thread.

Visa Developer Support Specialist

Re: "The provided token cannot be found"

Hi @PavelOcampo,


The endpoint you're using indicates that you're testing in the Certification environment, hence, please send this inquiry via email to developer@visa.com for assistance. In your email, please indicate the region you are from and an API Specialist will be assigned to help you. 



Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.