Dear Visa Direct Support Team,
I hope this message finds you well. I am currently in the process of integrating the Visa Direct API into our system. I have encountered a challenge that I hope you can assist me with.
During the testing phase, I have been experiencing consistent issues with the two-way SSL authentication process. Despite following the provided documentation and ensuring that all the necessary certificates are correctly installed and configured, I am unable to establish a successful connection.
Here are the steps I have taken so far:
1. Verified that the client certificate and private key are correctly installed on my system.
2. Ensured that the CA certificates are up-to-date and properly referenced in my configuration.
3. Attempted to connect using various tools and libraries to rule out any client-side issues.
Unfortunately, the problem persists, and I am unable to proceed with the API testing. This issue is critical to our project timeline, and I would greatly appreciate any guidance or support you can provide to help resolve this matter.
Could you please advise on the following:
- Are there any common pitfalls or known issues with the two-way SSL authentication that I should be aware of?
- Is there a possibility to receive a more detailed error log or feedback from the server to diagnose the problem?
I am eager to move forward with the integration and would be grateful for any assistance you can offer. Thank you for your time and support.
Best regards,
