Hello, I need assistance regarding an issue that I got
I am pretty sure that I have used the correct certificate for the privateKey used for decryption which the privateKey is the key I received when I created the project in VDP.
and yet I got this error.
May I request some assistance regarding why is this happening ?
Hi @chito_dev, Thank you for reaching out. One of our agents will get back to you soon. In the meantime, if any community member knows a solution, please reply to this thread.
is there still no help regarding the fixes for this issue ?
tried again and now this error occurs,
I need some clues and help regarding this issue.
Hey @chito_dev,
Please review the Visa Direct documentation using this link. https://developer.visa.com/capabilities/visa_direct/docs-getting-started
In particular, see the top few paragraphs, that are enclosed in the box with an exclamation mark, that discuss the requirements to use Visa Direct.
After having read the documentation, if you meet those requirements and if you have questions about Visa Direct, then please email the Visa Direct Regional Mailbox that pertains to the region you are from.
To reach the various regional product offices, please use these email addresses.
USVisaDirect@visa.com
CanadaVisaDirect@visa.com
EUVisaDirect@visa.com
VE_FF@visa.com– Note: This mailbox is specific for the Fast Funds migration in the region and will retire in the future.
LACVisaDirect@visa.com
CEMEAVisaDirect@visa.com
APVisaDirect@visa.com
For all other regions, please reach out to local Visa representatives.