Please someone tell me why I don't see the secret key

[javascript2018-]

[jenn_kh]

Hi @javascript2018-, Thank you for reaching out. An agent will get back to you as soon as possible. In the meantime, if any community member knows a solution, please reply to this thread.

[API_Products]

Hey @javascript2018-,

If you're unable to see the secret key for generating an x-pay token, it could be due to several reasons. Here are some common troubleshooting steps to help you resolve the issue:

1. API Key and Secret Key Access:
Ensure you have access to both the API key and secret key within your Visa Developer Portal account. These keys are typically provided when you create a new project or application.

2. Correct Environment:
Make sure you are in the correct environment (sandbox or production). Sometimes keys are specific to the environment you are working in.

3. Permissions and Roles:
Verify that your user account has the necessary permissions to view API credentials. You may need administrative privileges to access certain information.

4. Project Configuration:
Check that your project is correctly configured in the Visa Developer Portal. Ensure that the project status is active and all required fields are filled out.

5. API Documentation:
Review the Visa Developer Portal documentation specific to x-pay tokens to ensure you are following the correct steps to retrieve your secret key.

Steps to Retrieve API Key and Secret Key from Visa Developer Portal:

1. Login to Visa Developer Portal:
Go to the Visa Developer Portal at https://developer.visa.com/ and log in with your credentials.

2. Navigate to Your Project:
Select the project or application for which you need the secret key.

3. View Credentials:
Go to the "Credentials" tab or section. Here you should see your API key and secret key. There might be a button or link to reveal or copy the secret key.