SSL connection failed. SSL/TLS error in SSL_read(), SSL_ERROR_SYSCALL: I/O error (54)

[Dhivakar]

I am trying to make call to Visa API endpoint, For VPA

I am able to successfully call the cert environment API with the certificates and private key  from post man and from local

I am try to access the same endpoint with same certs and keys, through the middle ware application called 'INTERSYSTEM IRIS'. where I configured the ssl cert certificates in the  SSL/TLS Configurations security settings

When i make the ssl connection test to the visa endpoint, it gives the error as SSL connection failed. SSL/TLS error in SSL_read(), SSL_ERROR_SYSCALL: I/O error (54)

The same is working fine from local and post man , i am using the same certs and key to call  Visa Cert environment API

Any advise why i am facing this error

[jenn_kh]

Thank you for reaching out, @Dhivakar! An agent will get back to you shortly. Until then, if any community members know a solution, feel free to share it here.

[API_Managers]

Hi @Dhivakar,

Please submit your query via email to developer@visa.com and include the region you are from. A Visa representative will assign an API specialist in your region to assist you.

[Dhivakar · Accepted solution]

issue resolved,

it was due to the Middleware configurations on ssl /tls ,

Sorted out now

[API_Managers]

Hi @Dhivakar,

Thanks for sharing the solution with us. Great to see the error is fixed.