Application is not in production

clasi20
Occasional Visitor

Application is not in production

Hello, my application is not in production mode, the status is always this: Credential creation is in progress.

Can anyone tell me what is the deadline for my application to leave the sandbox and go to production?

2 REPLIES 2
jenn_kh
Community Moderator

Re: Application is not in production

Thank you for reaching out, @clasi20! An agent will get back to you as soon as possible with more information. In the meantime, if anyone has any ideas that you feel may help, please share them here. - Jenn

DianaTran-Yee
Visa Developer Support Specialist

Re: Application is not in production

Hi @clasi20,

 

There is no timeline for your project to get reviewed and approved/declined to go into production. Please send an email to developer@visa.com and let our Visa Developer Support team know the name of your project app and that you are asking for an update on your go live request. A representative will connect you to our Business Operations team for further assistance. 




Thanks,

Diana



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