Click to pay loading issue on Live build. - iOS

[Uday_1]

We have integrated 'Click to Pay' on our applications, and it was working fine on all our Test and Production builds. 

But when we download from the same build from app store, Click to pay is just spinning.

Can you please advise? 

[jenn_kh]

Thank you for your question, @Uday_1. Our agent will get back to you as soon as possible. In the meantime, if any community member has a suggestion, feel free to share it here! -Jenn

[SLi · Accepted solution]

Hi @Uday_1,

Please email developer@visa.com and share below details:

1. The name of the project on Visa Developer that is in production
2. The APIs used in the project

Once we receive the information, we'll loop in our region support team to further assist.

[Uday_1 · Accepted solution]

Hi Stacey,

We have sent the following required information to the Visa team on Thursday, whom we contacted via email.

 - Visa API key & SDK 

 - xCode info

Thanks

Uday

[SLi · Accepted solution]

Hi @Uday_1,

I checked in our mailbox and did not find an email from you. Please resend with the following information to developer@visa.com

1. Name of your project on Visa Developer
2. API used in your project

Thank you.

[Uday_1]

Hi Stacey,

Sent requested information, via email. 

Please check. Thanks