Re: Going to live
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Going to live
I send all information to VISA to aprove my account to production, and also I received an email aproving my account, but the key still in sandbox 😞
See the attached files. Do I need to do something else to go to live?
thanks
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Re: Going to live
Hi @souzadavi,
Project promotion request is reviewed by our product team. There is no set timeline on how long it takes for the product team to review the request, because the request is reviewed case by case. If you have not heard from anyone in a week or two, please feel free to reach out to developer@visa.com to ask for an update.
Thanks,
Diana
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Re: Going to live
But I already received the message that my account is on production, did you see the files attached below?
Thanks for your attention.
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Re: Going to live
Hi @souzadavi,
If you would like to request for a status update on your Going Live request, please send an email to developer@visa.com and someone will work on getting you an update.
Thanks,
Diana
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Re: Going to live
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Re: Going to live
Hi @souzadavi,
Thanks for providing additional information. Please submit this inquiry to developer@visa.com and someone will work on getting you a Going Live request udpate.
Thanks,
Diana
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Re: Going to live
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Re: Going to live
@febralia thanks to writte, but i didn't get it working yet 😞 the supporting is very slow, take almost 2 days to reply....
Ps.: i alread clicked in that link, it show that i'm in production but still sand box.
thanks for your attention.
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Re: Going to live
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Re: Going to live
Hi @souzadavi,
Please submit your Going Live inquiry to developer@visa.com and someone will work on getting an update for you.